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WHY CHOOSE US?
Driven by Quality & Excellence
Our Core Services
From the day we first opened our doors in 2008, delivering exceptional garage equipment has always been our focus. We design, install and maintain garage equipment for motor dealership franchises and independent garages.
This service naturally evolved from our working relationships with motor dealerships. We handle fluid dispensing, fluid management, storage tanks, drum equipment and spill kits, waste management. And it goes with saying that we are compliant with current oil storage regulations for businesses.
‘Driven by Quality & Excellence’
Our motto – ‘driven by quality and excellence’ – is a good place to start. We feel this sums us up perfectly. Since we opened our doors in 2008, our motivation to deliver a service that truly excelled has driven us to succeed. Every stage of the process is evaluated for those two attributes: quality and excellence. If they’re not immediately obvious, we go back to the drawing board until they are.
We know that your business depends on the quality and reliability of the products and services we supply. Which means that our business depends on your satisfaction. When Jonathan Jennings founded PGE in 2008, he knew that customer satisfaction would be the key to longevity and success. Accordingly, he committed to building a business founded on several core principles.
These principles are embedded in the way we operate at every level and within each department. That’s how we ensure they are meaningful and have a real impact on day-to-day operation and on our customers’ businesses.
Our Founding Principles
The products and services we recommend for your business are also subject to our quality filters. We only ever install products which satisfy our testing processes. They must be safe, first and foremost. They must do the job as intended. And they must be built to last. All products have CE marking in line with current UK and European regulations. We do not buy, or install, equipment from China as, in our experience, the quality of these imports is not as high as the imports we receive from Europe.
Our mantra is ‘quality over quantity’. Do it right the first time or don’t do it at all. That’s why we don’t compete in the budget market where price is a commodity. We’re not selling tins of beans. People’s lives are at stake with some of the equipment we install so being responsible is more important to us than making a fast buck.
Many are loyal and provide repeat business year to year. Some don’t require our services for a while but come back to us when they need assistance. It’s the personal relationships that we build and the strength of those relationships which gives our customers the confidence to do business with us.
Trust and Transparency
Delivering Only the Best
Who Do We Work With?
With the introduction of Aaron Cafano, our sales manager, we now have additional expertise in the commercial sector which includes bus and coach businesses.
If you’re a business with your own in-house workshop and require garage equipment, that’s also a service we can offer. We currently work with construction and commercial companies who repair and service their own vehicles rather than outsourcing to garages. We supply them with garage equipment and maintain that equipment throughout the year.
However, we don’t only deal with businesses. If you’re an individual in need of specific garage equipment, we can help. For example, we’ve worked with many classic car collectors, who are also home mechanics, in need of lifting and parking equipment. The lifts we supply have all been specially developed and tested to ensure home mechanics can easily, safely and affordably maintain and restore their vehicles, while our parking equipment provides a secure and ample storage facility.
How We Go The Extra Mile
Part of being customer-focused is understanding how to create processes which serve the customer first, and us, second. So, that’s how we work. What does this look like?
We believe it’s important that other institutions verify our skills, competence and technical know-how, so we have a range of third-party accreditations from respected organisations.